Repairs and Returns
Our general return policy:
- If your product is unopened and in original package and the return process is initiated within 90 days - Simply ship the product back to us and we will waive the restocking fee and refund you the full price of the item.
- If your product is opened but still in the original package and the return process is initiated within 30 days - Simply ship the product back to us and you will be refunded the full price of the item minus a 10% restocking fee.
- If there are any defects or errors caused by us, we will certainly waive all restocking fees and pay return shipping for you.
*Miraco products fall under a different return policy. Miraco products may only be returned if they are in 100% salable condition. Please contact us before returning any products.
For questions regarding repairs to your existing Gallagher products, please contact our technical department:
Gallagher North America
Mailing Address: PO Box 681409; Riverside, MO 64168
Tech Support: 1-800-531-5908
Gallagher by Redstone